Contact Better2Know

Lines are open 24/7. Click to call.

Confidential Sexual Health Testing in Mackay

Better2Know provides private STI testing across the city of Mackay. Our sexual health facilities in Mackay offer fast, accurate and confidential tests and screens for a full range of harmful infections. These include HIV, Syphilis, Hepatitis B, Hepatitis C, Chlamydia and Gonorrhoea. All our tests and screens are designed and reviewed by a panel of STI specialists. Our service in Mackay is also supported by Better2Know’s excellent medical and Patient Services teams, to ensure you get the peace of mind you need.

What is the difference between an STI and an STD?

An STI is a Sexually Transmitted Infection, and STD is a Sexually Transmitted Disease. Both terms refer to the same bacteria, virus, and protozoa (mycoplasma in case you were wondering) infections. Infections is the current word doctors use to encourage more testing.

Our discreet sample collection centres in Mackay, including those in Cremorne, North Mackay, West Mackay, and the city centre, are shown in blue on the interactive map below. To book your test for any of these sexually transmitted infections or to get tested for other STIs including Trichomonas, Ureaplasma or Mycoplasma, please call our patient services team on the number above and they will be able to help answer any questions and get you booked in for the tests which are right for you and your circumstances.

STI and HIV Testing in Mackay

With the number of Queenslanders treated for sexually transmitted infections increasing each year, it is more important than ever that you look after your sexual health by getting tested at your earliest convenience. As Australia’s leading private provider of STI testing services, we have collection centres across Queensland, including a number of private facilities in Mackay. We have same or next day testing availability six days a week in the city, including Saturdays.

At your discreet appointment, you will be seen by a qualified phlebotomist. They will collect your blood, swab and/ or urine samples before sending them to our certified laboratory for analysis. Depending on the test or screen you select, your results will be ready within one to five working days from the receipt of your sample by the laboratory. By logging into your secure patient area, you will be able to access those results whenever you like. Furthermore, once all your results are available you will be contacted by a member of Better2Know’s expert sexual health advisory team. If you test positive for any infection, Better2Know will get you a consultation with one of our doctors who can prescribe any medications you need or refer you to a specialist service if required.

Mackay 24 hour sexual health hotline

If you have any questions about the tests and services we offer in Mackay, please contact our Patient Services staff who will be happy to help. To speak to a member of our friendly team, call us today on the telephone number above. You can also book a private appointment online via the Book Now button at the top of the page.